Ray-Ban Meta x Coperni FAQ
WHAT DO I NEED TO USE RAY-BAN META?
To operate Ray-Ban Meta you need to connect your glasses with a smart phone and the Meta View app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta View app (downloadable from your App store here or by scanning this QR code)
WHAT'S INCLUDED WITH MY RAY-BAN META SMART GLASSES?
HOW DO I DOWNLOAD THE META VIEW APP?
Please note: The app is also available in some countries where the product is not sold. Different terms of service may apply.
HOW DO I SET UP MY RAY-BAN META SMART GLASSES?
2. Make sure your glasses are redocked inside the case
3. Wait until the LED light starts flashing blue
4. Your device is now ready to pair
MANUALLY:
1. Place your glasses inside the case
2. Press and hold the button on the back of the case for at least 5 seconds
3. Wait until the LED light starts flashing blue
4. Your device is now ready to pair
PAIRING YOUR SMART GLASSES WITH YOUR PHONE:
1. Download the Meta View app from your app store and log in using your Meta account.
2. Turn on the Bluetooth setting on your phone.
3a. Start by turning on your glasses. Slide and hold the power switch towards the lens until the notification LED starts blinking white, then release it. The notification LED blinks white while your glasses turn on, which can take up to a minute. When the notification LED turns solid green, you're ready to continue. (If you can’t complete this step, continue to 3b, otherwise move on to step 4).
3b. Your glasses need to be fully charged before pairing. If you need to charge your glasses, place them inside the charging case and connect the case to a power source before moving on to step 4.
4. Put your glasses into Bluetooth pairing mode. Fold both arms and hold capture button on top of the frames down for 12 secs until LED on the inside of the frames starts blinking blue. Your glasses will appear in the app when they're in pairing mode, which can take up to 10 seconds.
5. Continue following the instructions in the Meta View app to finish setting up your glasses.
6. Enjoy exploring your world in a new way with the Ray-Ban Meta collection.
For illustrated set up instructions, please refer to the Meta View app.
DO I NEED WIFI ACCESS TO USE RAY-BAN META SMART GLASSES?
ARE MY RAY-BAN META SMART GLASSES WATERPROOF?
WHERE CAN I FIND CARE TIPS AND INSTRUCTIONS?
WHERE DO I FIND THE PRODUCT SERIAL NUMBER OF MY GLASSES AND CASE?
HOW DO I SWITCH THE META ACCOUNT ASSOCIATED WITH MY RAY-BAN META SMART GLASSES? / CAN SOMEONE ELSE USE MY RAY-BAN META SMART GLASSES AFTER ME?
DO I HAVE TO USE A META ACCOUNT TO USE META VIEW APP AND SMART GLASSES?
IF I’M AN EXISTING USER AND SWITCHED TO A META ACCOUNT, HOW LONG DO I HAVE TO IMPORT MY PHOTOS AND VIDEOS FROM MY GLASSES TO THE VIEW APP?
HOW CAN I MAKE SURE MY GLASSES ARE ALWAYS UP TO DATE?
HOW DO I KNOW WHETHER MY GLASSES HAVE THE LATEST FEATURES?
HOW DO I CHARGE MY RAY-BAN META SMART GLASSES?
CHARGING YOUR GLASSES
To charge your glasses, put them in the charging case and place it on the nose bridge inside the charging case*. This is the only way to charge the glasses. You'll know your glasses are charging when the case LED blinks after you've docked them and closed the case. You can also see a charging icon in the Meta View app.
*The first time you charge your glasses you need to remove the protective plastic tab from the metal charging connections on the case.
CHARGING YOUR CASE
To charge your charging case, connect the case to a power adapter using a USB-C cable and plug it into the front of the charging case. This is the only way to charge the case. If you're having issues with charging the charging case, please see the Troubleshooting section. (Cell C6)
Charging safety
For safety information on charging your Ray-Ban Meta Collections please refer to the Warranty and Safety Guide.
HOW LONG DOES IT TAKE TO CHARGE MY GLASSES?
You can fully charge the glasses in approximately 75 minutes in the charging case. You can quickly charge the glasses to 50% in 22 minutes in the charging case.
HOW DO I CHECK THE CHARGE LEVEL OF MY GLASSES AND CASE?
There are two ways to check the charge level of your glasses and case:
- Use the case LED
Your charging case has an LED indicator on the front of the case, which shows charge status of the case or glasses. When you open the case without your glasses inside, the LED will show the charge level of your case. Green means that your case has over 80% charge and orange means you have less than 80% charge. If you see red blinking, this means your case is out of battery. When you open the case and your glasses are charging inside, the LED will show the charge level of your glasses. Red means the case is out of battery or your glasses are not charging, green means that your glasses are fully charged, and pulsing orange means your glasses are charging. If your case is plugged in, the LED will remain on. If your case is not plugged in, the LED indicator will show charge level for 8 seconds.
-
Use the Meta View app
When your glasses are connected to the app, you’ll be able to see the charge status on the main screen at the top left. You can also see the charging status within Settings. To see the case charging level within the app, dock your glasses in the charging case.
HOW LONG DO FULLY CHARGED GLASSES LAST?
Up to four hours with a single charge and up to 36 hours with a fully charged case. A fully charged case has up to 32 hours of charge. The number of hours varies according to how you’re using the features.
HOW DO I OPERATE THE CAMERA IN LOW LIGHT OR MOTION CONDITIONS?
The camera automatically adjusts to your environment for consistently high quality photo and video captures.
WHAT IS THE LEFT CAMERA LENS USED FOR?
The one on the left is not a camera, it is the capture LED. The capture LED is an external facing LED that signals to others when you're taking a photo or video.
If you have additional privacy or data questions, please visit the Meta View Help Center.
WHAT IS THE CAPTURE LED?
The capture LED is an external facing LED that signals to others when you're taking a photo or video, or when your glasses are first turning on.
If you have additional privacy or data questions, please visit the Meta View Help Center. 
HOW DO THE AUDIO CONTROLS WORK?
Use the touchpad on the right temple of your glasses to control playback and volume:
- Tap once to pause / resume playback
- Tap once to pause or play audio
- Double tap to skip forward
- Triple tap to skip back
- Swipe forward to turn the volume up
- Swipe back to turn the volume down
When you close your glasses, audio streaming will pause. When you reopen the glasses, they will reconnect via Bluetooth.
HOW DO I ADJUST VOLUME ON MY GLASSES?
To adjust volume on your glasses, swipe forward on the touchpad to turn up volume and swipe back to turn down volume.
You can also adjust the volume of system sounds in the Meta View app. Some examples of system sounds include low-battery warning and a sound to indicate you're taking a photo.
To adjust the volume of system alerts:
- From the Meta View app, go to Settings
- Tap System Alerts
- Tap System Sounds
CAN I CHANGE THE LED BRIGHTNESS SETTING?
Your glasses have two lights, an inward-facing notification LED and a front-facing capture LED, which lets people know you’re taking a photo or recording a video. You can choose to customize the brightness of your inward facing notification within Settings in your Meta View app. Options for notification LED brightness are Automatic, Low, Medium, and High. Automatic brightness uses the ambient light sensor to adjust the brightness based on your environment.
HOW DO I MANAGE MY NOTIFICATION AND SYSTEM ALERT PREFERENCES?
You can control your notification and system alert preferences from the Meta View app.
To view and manage your settings:
- Launch the app
- Go to settings
- Tap System Alerts
System Alerts lets you manage how your glasses send you signals.
- Push Notifications are used for sending important information about your glasses to your phone's lock screen, like low storage warnings.
- System Sounds lets you adjust the volume for system sounds, like the sound that plays when you take a photo. These sounds can't be turned off.
HOW DO I IMPORT MEDIA FROM MY GLASSES TO MY SMART PHONE?
- Enable Bluetooth on your phone and pair your glasses and phone via the Meta View app.
- Tap the circular download button in the lower right hand corner of the app home screen, which shows how many captures are available for download.
- For things that require a fast connection to download, like import and firmware updates, your glasses will temporarily connect to their internal Wi-Fi network. On iOS, accept the “Join Wi-Fi Network” request and the glasses will start to transfer the files to the app.
HOW DO I SHARE PHOTOS AND VIDEOS FROM MY SMART PHONE?
Once you’re in the Meta View app, select a photo or video and tap on the share icon. You’ll see different ways to share your captures or save them to your phone's camera roll or gallery. Limitations may apply depending on which app you're sharing to.
HOW DO I TURN MY GLASSES ON AND OFF?
The power ON/OFF switch is located on the left inner arm of the glasses, near the hinge.
To turn ON: Slide the power switch towards the lens, the notification LED starts blinking white. The white LED will blink while your glasses turn on. When it turns solid green, you’re ready to continue.
To turn OFF: Slide the power switch all the way to the left, the notification LED starts blinking red to signal that the glasses have turned off.
HOW DO I TAKE A PICTURE OR VIDEO USING RAY-BAN META SMART GLASSES?
There are two ways to take photos and videos with your Ray-Ban Meta smart glasses:
- One-touch control
To take a photo, press the capture button once. The white notification LED will blink and make a sound during the capture.
To record a video, press and hold the capture button to record a 30-second, 60-second or 3-minute video. Press again to stop recording. The white notification LED will stay on while you're recording.
The default video length is 30 seconds, but it can be extended to 3 minutes in Meta View app settings. - Hands-free voice command
When Voice is wake word-enabled, you can use your voice to take a photo or video. Say "Hey Meta, take a photo" or "Hey Meta, take a video."
When you take a photo or video, the capture LED will activate to indicate to those around you that you may be recording.
To learn more, watch the Product Tour via the Meta View app within Settings.
WHAT DO THE LIGHTS ON MY NOTIFICATION LED MEAN?
The notification LED, located inside near the right temple, changes color to signal a change of status relating to power, the capture function, Assistant, and the call function.
Power
Power on: The notification LED blinks white for about 12 seconds, then turns green for a couple seconds to let you know your glasses are ready to use.
Wake: The notification LED briefly blinks white then green to let you know your glasses are ready to use.
Low battery: The notification LED blinks orange 4 times when your glasses have low battery.
Shutdown: The notification LED blinks red 4 times when your glasses are about to automatically shut down when battery runs out, they get too hot, or too cold.
Photo and Video Capture
Photos: Both the notification LED and the capture LED blink white once when you take a photo.
Videos: Both the notification LED and the capture LED turn solid white while you record video.
Capture errors: The notification LED turns solid orange for about 3 seconds if it runs into a problem that prevents you from taking captures.
Voice
The notification led will pulse white to let you know voice commands are turned on or wake word has been activated.
Calling
Incoming call: The notification LED blinks white.
Call connected: The notification LED pulses white while you're on a call.
HOW DO I ENABLE USING VOICE FOR TALKING TO MY RAY-BAN META SMART GLASSES?
You can opt-in to enable voice control in the settings of the Meta View app. To turn Voice on or off:
- Open Meta View and go to setting
- Tap Voice, then toggle next to Voice Control
CAN I TALK TO MY GLASSES WITHOUT USING THE WAKE WORD "HEY META"?
When Voice is enabled, you can press and hold the touchpad to use it.
WHICH LANGUAGES DOES "HEY META" SUPPORT?
Most functional voice commands operate in English, French and Italian. Meta AI assistance is only available in English.
WHAT CAN I DO WITH “HEY META”?
You can use "Hey Meta" to answer questions in-the-moment, get information, spark creativity and express yourself hands-free, while also taking photos and videos, calling, messaging, controlling media and volume.
Photo Capture
“Hey Meta, take a photo.”
“Hey Meta, take a picture.”
Video Capture
“Hey Meta, start a video."
“Hey Meta, start recording”
“Hey Meta, record a video now.”
"Hey Meta, take a video.”
“Hey Meta, end video.”
“Hey Meta, stop video.”
Calling and Messaging
“Hey Meta, call [contact name]."
“Hey Meta, call [contact name] on Messenger/Whatsapp.”
"Hey Meta, send a message to [contact name].”
“Hey Meta, send a message to [contact name] on Messenger/Whatsapp.”
Media and Volume Control
“Hey Meta, pause."
"Hey Meta, next.”
“Hey Meta, stop."
"Hey Meta, resume.”
“Hey Meta, volume up."
"Hey Meta, volume down.”
Battery status
“Hey Meta, battery status."
"Hey Meta, how much battery is left?”
Sharing from Glasses
"Hey Meta, take a picture and send it to [contact name]"
"Hey Meta, take a piscure and send it to [contact name] on Messanger/Whatsapp/my phone"
Time &Date
"Hey Meta, what time is it?"
"Hey Meta, what's the date?"
Be informed
"Hey Meta, who sang the song “Hey Brother”…Tell me more about the artist"
"Hey Meta, what’s the population of Singapore…Tell me one of the popular dishes there"
"Hey Meta, when was the Washington Monument built? How tall is it?"
Be inspired
"Hey Meta, what’s a fun summer drink to make with mint that isn’t too sweet?"
"Hey Meta, what are some good gift ideas for my kids - ages 6 and 8? They're into arts and crafts"
Be creative
"Hey Meta, write and old school rap about cats"
"Hey Meta, I can't attend a dinner tonight. Can you help me write a polite 1 line message...Send it to [contact name]"
Most functional voice commands operate in English, French and Italian. Meta AI assistance is only available in English.
HOW DO I SEND AND RECEIVE MESSAGES USING VOICE?
You can use either Whatsapp or Messenger to send and receive messages. Once you’ve selected your default provider in the Meta View app the following voice commands will automatically activate your chosen method.
To send a message
“Hey Meta, send a message to [contact name]”.
To hear message notifications
In the app settings, under "calling and messaging", choose the service (Messenger, WhatsApp) and select "announce messages”.
To hear message content in notifications
In the app settings, under "calling and messaging", choose the service (Messenger, WhatsApp) and select "announce messages" and "read out messages”.
If you don’t want to send a message with your default provider, use the following command to activate the alternative method:
To send a message
“Hey Meta, send a message to [contact name] on Messenger/Whatsapp.”
Currently WhatsApp voice commands are only available in English, so to use this function your Meta View app language needs to be set to English.
HOW DO I MAKE CALLS USING VOICE?
You can use either Whatsapp or Messenger to make calls.
Once you’ve selected your default provider in the Meta View app the following voice commands will automatically activate your chosen method:
To make a call
“Hey Meta, call [contact name]”
If you don’t want to make a call with your default provider, use the following command to activate the alternative method:
To make a call
“Hey Meta, call [contact name] on Messenger/Whatsapp.”
Currently WhatsApp voice commands are only available in English, so to use this function your Meta View app language needs to be set to English.
WHAT IS LIVESTREAMING?
You can start a live broadcast to connect with your followers in real time through your smart glasses. The feature is available on Facebook and Instagram.
HOW DO I LIVESTREAM?
First, make sure your glasses are on, have finished startup, and that you're wearing them.
Then:
- On your phone, open Facebook or Instagram
- Tap the plus button
- Swipe to "Live
- After a few seconds you'll hear a sound, and a green widget in the app will show that your glasses are connected
- On your glasses, double-press the capture buttton to switch between your phone and glasses cameras
- Tap the button in the app to begin your live video
Tip: You can switch between cameras at any time, before or during a live video, by double-pressing the capture button on your glasses.
HOW DO I PAIR MY GLASSES WITH THE META VIEW APP?
To pair your glasses, open the Meta View app and make sure you're logged in to your Meta account. If you already have glasses paired to the Meta View app, go to Settings and tap the "Add Device" button on the top right. Then:
- Select either Ray-Ban Stories or Ray-Ban Meta and proceed until you reach bluetooth pairing (bluetooth permissions must be granted) stage.
- Make sure your glasses are turned on and placed in the case.
- Press and hold the pairing button on the back of the case for 5 or more seconds. Release when the case LED pulses a blue light.
- Your glasses should automatically appear in the app when they're ready to pair.
CAN I CONNECT MORE THAN ONE PAIR OF GLASSES IN META VIEW APP?
The Meta View app supports up to 2 pairs of glasses, but only 1 can be Ray-Ban Stories. This means you can connect Ray-Ban Stories and Ray-Ban Meta smart glasses or 2 pairs of Ray-Ban Meta smart glasses.
To set up your first pair of glasses, follow the in-app guidance. To set up your second pair, use the "Add Device" link from the Settings tab.
HOW LONG DOES THE BATTERY LAST? / HOW OFTEN WILL I NEED RECHARGE?
Your Ray-Ban Meta smart glasses and charging case have a different charge lifecycle:
Charging Case
A fully charged case provides 8 additional frame charges. You can fully charge the case to 100% in 3.5 hours.
Glasses Battery
Fully charged glasses last up to 4 hours for moderate usage and up to 3 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.
The glasses can capture and sync up to 100 videos or up to 500 photos per full charge.
You can fully charge the glasses to 100% in approximately 75 minutes in the charging case.
You can quickly charge the glasses to 50% in 22 minutes in the charging case.
WHAT IS AUTO-IMPORT? HOW DO I ENABLE IT?
When auto-import is enabled, Meta View will import media automatically while your glasses are turned on and in the charging case. Ensure that Bluetooth is enabled and your phone is connected to your saved Wi-Fi. If you are on Android 13+, Auto-import will be enabled by default.
If you are on other Android versions, enable auto-import by going go through the following actions:
1. Navigate to Settings > App Settings > Gallery and toggle on Auto-import media.
2. Provide the necessary location permissions when prompted.
3. Add the Wi-Fi network connected to the iPhone to the Wi-Fi list.
If you are on iOS, enable auto-import by going go through the following actions:
1. Navigate to Settings > App Settings > Gallery and toggle on Auto-import media.
2. Provide the necessary location permissions when prompted.
3. Add the Wi-Fi network connected to the iPhone to the Wi-Fi list.
WHAT ARE BEST PRACTICES FOR IMPROVING MY LIVESTREAMING VIDEO QUALITY?
Keep your phone close to you and in front of you, or in a front pocket. If you have a good 5G Wi-Fi signal, connect your phone to Wi-Fi, otherwise disable Wi-Fi on your phone and seek out a strong cell phone signal. Do not stream music from your phone or interact with other Bluetooth devices (such as watches) during a live video.
WHAT CAN I EXPECT WHEN I OWN TWO PAIRS OF SMART GLASSES?
You can pair up to two pairs of smart glasses with the Meta View app. However, the app can only support one Ray-Ban Stories. So, possible multi-device configurations include: 1 Ray-Ban Stories and 1 Ray-Ban Meta smart glasses or 2 Ray-Ban Meta smart glasses. This is a great choice if you want a pair for indoors and outdoors, a pair of RX and non-RX, or you just want different styles for different days.
When you have two pairs of glasses paired with the Meta View app, you can loan a pair to a friend and capture media on both concurrently. But other functionality, such as: import, listen, live streaming, and calling/messaging can only work on one pair at a time. For the best experience, we recommend that if you're trying to use advanced features that you leave one pair in the case or turn one pair off completely.
WHAT ACCESSIBILITY FEATURES ARE AVAILABLE ON SMART GLASSES?
If you have an accessibility request or an issue with an accessibility related feature, please submit a report in Meta View Settings via Help & Support.
CAN I CO-HOST A LIVE VIDEO WHILE STREAMING FROM GLASSES?
Yes. However, some functions may be limited, and doing so may affect the quality of your live video.
When you're done co-hosting, restart your live video to fix any issues.
WHAT CAN I DO IF I RECEIVE A REPLY THAT IS OFFENSIVE?
If you receive a reply that's offensive you can open the Meta View app, navigate that particular response in the AI tab, and click the tumbs down button, you can then tell us whether the content is innacurate, unhelpful, harmful, or offensive.
HOW TO CONFIGURE MESSENGER FOR USE WITH RAY-BAN META SMART GLASSES?
In the Meta View app, go to Calling & Messaging> Messenger, click on “Connect” and follow the instructions.
HOW TO ACTIVATE VOICE CONTROLS ON RAY-BAN META SMART GLASSES?
You can activate voice controls by saying “Hey Facebook” on Ray-Ban Stories, and “Hey Meta” on Ray-Ban Meta smart glasses.
HOW TO INITIATE A CALL ON MESSENGER
After activating voice controls, use one of the following commands to send a message on Messenger
“Call [contact name] on Messenger”
“Call [contact name]”
HOW TO ANSWER AN INCOMING MESSENGER CALL USING GESTURE
You can answer a call using tap gestures on the right side arm of the glasses.
Double tap to answer the call. Tap and hold, to reject the call.
While in the call, double tap to hangup.
HOW TO ANSWER AN INCOMING MESSENGER CALL USING VOICE
Activate voice controls by saying “Hey Meta” on Ray-Ban Meta smart glasses, or “Hey Facebook” on Ray-Ban Stories, and say “answer call”. To reject the call say, “reject call”.
HOW TO SEND A MESSAGE ON MESSENGER
After activating voice controls, use one of the following commands to send a message on Messenger
“Send a message to [contact name] on Messenger”
“Message [contact name] on Messenger”
“Message [contact name]”
“Message [cotnact name] I am running late”
HOW TO REPLY TO A MESSAGE ON MESSENGER
You can reply to an incoming message from Messenger by activating voice controls and saying “reply” within 60 seconds of receiving the message. For example, “Hey Meta, reply”.
HOW TO CONTROL MESSENGER MESSAGE ANNOUNCEMENTS AND READOUTS
In the Meta View app, go to Calling & Messaging>>Messenger and turn on:
Announce Messages to get notification of message sender name
Read out messages to get the message read out
HOW TO SHARE A PHOTO DIRECTLY FROM YOUR GLASSES
After activating voice controls and connecting to your providers (Messenger, Whatsapp or your phone) in the Call and Messanging settings in the Meta View app. Use one of the following commands to take a new photo and send it on Messenger, WhatsApp or your phone.
“Send a photo to [contact name]”
“Take a picture and send to [contact name]”
You can add your preferred provider to your voice command by saying:
“Send a photo to [contact name] on Messenger/WhatsApp/myphone” (*)
Assistant will ask for confirmation before sending. All the photos you shared from your glasses will be available for import in Meta View app.
(*) Note that for iPhone's iMessage, you will still need to go to your phone to confirm sending.
HOW DO I TURN ON MY LOCATION FOR VOICE CONTROL?
To enable location for voice controls go to your phone settings, and check that location access is set to "always allow" for Meta View this will allow for you to ask location based real time questions like weather.
How can I share my view during a video call?
If you’re biking, climbing, or just walking through the grocery store, you can put your phone away and go hands-free while continuing to share video in real-time.
You can share the view from your Ray-Ban Meta smart glasses while on a Messenger or WhatsApp video call by tapping the glasses symbol on your phone or double-pressing the capture button on your glasses.
- On a video call, double-press the capture button to switch from phone camera to glasses camera, double press again to switch back
- Once you’re sharing video from glasses camera, you can lock your phone to go hands-free while continuing to share your PoV
How can I stream Apple Music from my phone to my smart glasses?
Stream Apple Music from your phone to your smart glasses, and control audio playback using touch and voice controls.
To turn on Apple Music
1. From the Meta View app, tap the gear symbol in the bottom right
2. Tap Apple Music
3. Tap Connect Apple Music
Touch controls
Use the following gestures on the glasses touchpad.
- Tap and hold to play a recommendation from Apple Music
- Tap once to pause or play audio
- Double-tap to skip forward
- Triple-tap to skip back
- Swipe forward to turn the volume up
- Swipe back to turn the volume down
Voice controls
If you’ve enabled voice controls in Meta View, you can control playback and use your voice to search by saying the following phrases:
Start by saying “Hey Meta...”
- Play Apple Music
- Pause
- Skip
- Volume up/down
- Play… (name any song, album, artist, playlist or station)
When you close your glasses, audio streaming will be paused. When you reopen the glasses, they will reconnect to your audio source via Bluetooth.
How can I stream Amazon Music from my phone to my smart glasses?
Stream Amazon Music from your phone to your smart glasses, and control audio playback using touch and voice controls.
To turn on Amazon Music
1. From the Meta View app, tap the gear symbol in the bottom right
2. Tap Amazon Music
3. Tap Connect Amazon Music (an Amazon Prime subscription is required to access Amazon Music’s library)
Touch controls
Use the following gestures on the glasses touchpad
- Tap and hold to play a recommendation from Amazon Music Play Now
- Tap once to pause or play audio
- Double-tap to skip forward
- Triple-tap to skip back
- Swipe forward to turn the volume up
- Swipe back to turn the volume down
Voice controls
If you’ve enabled voice controls in Meta View, you can control playback by saying the following phrases.
Start by saying “Hey Meta…”
- Play Amazon Music
- Pause
- Skip
- Volume up/down
When you close your glasses, audio streaming will be paused. When you reopen the glasses, they will reconnect to your audio source via Bluetooth.
How can I stream Calm from my phone to my smart glasses?
Stream Calm from your phone to your smart glasses, and control audio playback using touch and voice controls.
To turn on Calm
1. From the Meta View app, tap the gear symbol in the bottom right
2. Tap Calm
3. Tap Connect Calm
Touch controls
Use the following gestures on the glasses touchpad:
- Tap once to pause or play audio
- Swipe forward to turn the volume up
- Swipe back to turn the volume down
Voice controls
If you’ve enabled voice controls in Meta View, you can control playback and use your voice to search by saying the following phrases:
Start by saying “Hey Meta...”
- Play Calm
- Pause
- Skip
- Volume up/down
- Play… (name a topic, title or narrator). For example:
“Hey Meta, play The Daily Calm”
“Hey Meta, play a breathing exercise on Calm”
“Hey Meta, play Mindful Running Music on Calm”
“Hey Meta, play the latest wisdom on Calm”
When you close your glasses, audio streaming will be paused. When you reopen the glasses, they will reconnect to your audio source via Bluetooth.
WHAT IS THE AUTO-FIX FEATURE?
The autofix feature pertains the ability of the glasses to correct pictures automatically, cropping the image when there is a partial occlusion (hats or hair) and adjusting lighting. Autofix is applied by default to media imported to the Meta View App and is visible in the Home and Gallery sections. You can always choose to remove the corrections and maintain the original version.
How can I ask Meta AI about what I see through my Ray-Ban Meta smart glasses?
You can ask Meta AI questions about what you're looking at by saying "Hey Meta..." and then asking for more information about what you’re looking at. You can say "Hey Meta, look and..." to ask Meta AI to take a photo to use in its response.
You can also take a photo, either using your voice or by using the capture button, and within a few seconds say “Hey Meta…” to ask a question about the photo.
You could ask Meta AI for the English translation of a sign you’re looking at in Italian, for the name of a houseplant you’re looking at, or to write a funny caption for the photo you just took of a dog chasing its own tail. There are lots of things Meta AI can do, and we’re working on expanding that list over time.
How does it work?
When you ask Meta AI questions about what you’re looking at, your glasses will send a photo to Meta’s cloud to be processed with AI. After processing, Meta AI will deliver an audio response on your glasses, and you will be able to review your request, the image, and the response in Meta AI.
All photos processed with AI are stored and used to improve Meta products, and will be used to train Meta’s AI with help from trained reviewers. Processing with AI includes the contents of your photos, like objects and text. This information will be collected, used, and retained in accordance with Meta’s Privacy Policy.
To turn on this feature:
1. From the Meta View app, tap the gear symbol in the bottom right.
2. Swipe down and tap Meta AI, or select the device you want to manage settings for then tap Meta AI.
3. Tap the toggles next to Meta AI and Camera use to turn this feature on.
4. Follow the on-screen prompts to turn on any necessary features if they’re not already enabled.
How to ask Meta AI about what you see
Here’s just a few examples of what you can do when using your camera with Meta AI.
- Ask about the world around you -
"Hey Meta, describe what I'm seeing."
"Hey Meta, tell me about this monument."
"Hey Meta, translate this text into English."
"Hey Meta, summarize this."
- Take actions on text around you -
You can point at text and say things like:
“Hey Meta, call this phone number.”
“Hey Meta, message this phone number.”
“Hey Meta, scan this QR code.”
- Get gardening tips -
"Hey Meta, how much water do these flowers need?"
- Express yourself -
"Hey Meta, describe this landscape in an inspiring way."
"Hey Meta, write a funny poem about this dog."
Keep in mind, you can also take a picture, either by voice or by using the capture button, and within a few seconds say "Hey Meta…" to ask questions about the world around you.
*Ask Meta AI about what you see is currently available in English in the US and Canada.
What is the Early Access program?
With the Early Access program for Ray-Ban Meta smart glasses, you can be the first to experience our cutting-edge technology and features. As a participant in this program, you will have the opportunity to provide valuable feedback that will help shape the future of smart glasses, ensuring our products continue to meet your needs and expectations.
How to join
You can sign up for the Early Access program waitlist at https://www.meta.com/smart-glasses/early-access-program/. Once you've been accepted, you can join the program from the Meta View app.
To join the Early Access program:
1. From the Meta View app, tap the gear symbol in the bottom right.
2. Swipe down and tap Early Access.
3. Select the button next to Share additional data.
4. Tap the toggle next to Early Access program.
5. Tap Join Early Access.
Once you join the program, you’ll receive notifications on new and upcoming features to try. As Early Access features become available, they will be listed under Early Access in Settings in the Meta View app.
How can I remove my Ray-Ban Meta smart glasses from their charging case?
To safely remove your Ray-Ban Meta smart glasses from the charging case, gently pull up on the hinge where the arm meets the frame. This will undock the glasses without leaving smudges on the lenses.
How can I respond without saying “Hey Meta” on Ray-Ban Meta smart glasses?
When this feature is turned on, you can make a follow-up request or ask your glasses another question without saying “Hey Meta.”
For example:
- You could ask “Hey Meta, when was the Washington Monument built?” and then after you get a response ask “How tall is it?"
- You could ask “Hey Meta, what’s the weather like in Seattle?” and then after you get a response ask “How much battery do I have left?”
Respond without “Hey Meta” is on by default. You can turn this feature on or off at any time from the Meta View app.
To turn Respond without “Hey Meta” on or off:
1. From the Meta View app, tap in the bottom right.
2. Tap Meta AI, or select the device you want to manage settings for then tap Meta AI.
3. Tap “Hey Meta” preferences.
4. Tap the toggle next to Respond without “Hey Meta” to turn this feature on or off.
When this feature is turned on, your microphone will stay on for a short time after each request. It will turn off automatically after a few seconds if you do not make an additional request. You can end a conversation with your glasses by saying "Stop" or "Cancel."
If you start talking in the few seconds following a voice command, the glasses will record and process your audio during that time. The notification LED will show if your glasses are processing your audio.
To protect your privacy, if we detect speech not intended for your glasses, your glasses will not react. Other requests may also be disabled after certain requests, such as music controls (example: “Hey Meta, turn up the volume”) to ensure we don’t disrupt playback.
Note: This feature is not available if your microphone is in active use. For example, if your first request was to make a phone call to someone or take a video, your glasses will not be listening for your follow-up request.
How can I share to Instagram Stories from Ray-Ban Meta smart glasses?
You can share photos you capture with Ray-Ban Meta smart glasses to Instagram Stories.
To share to Instagram Stories, make sure you have turned on voice interactions and connected your Instagram profile to the Meta View app.
To connect your Instagram profile to Meta View:
1. From the Meta View app, tap the gear symbol in the bottom right corner.
2. Tap Communication, or select the glasses you want to manage settings for then tap Communication.
3. Tap Connect next to Instagram.
4. Follow the on-screen instructions to connect your Instagram profile.
The Instagram profile you connect to Meta View will be the profile that is currently active on the Instagram app on your mobile device. If you switch profiles on the Instagram app, you may lose connection between Meta View and your Instagram profile.
You can disconnect your Instagram profile from Meta View at any time. Doing so will not remove any Stories you’ve shared from your glasses.
To disconnect your Instagram profile from Meta View:
1. From the Meta View app, tap the gear symbol in the bottom right corner.
2. Tap Communication, or select the glasses you want to manage settings for and then tap Communication.
3. Tap Instagram.
4. Tap Disconnect Instagram.
Here are a few examples of what you can say to share from your glasses to Instagram Stories:
- Say “Hey Meta, post a photo to Instagram” to take a new photo and add it to your Story.
- Say “Hey Meta, share my last photo to Instagram” to share the last photo you’ve taken to your Story.
Please note you will not be able to preview or edit media before sharing it to Instagram Stories. However, any media you share to Stories will be available to view in the Meta View app. The audience for your Story is determined by whether or not your Instagram profile is set to private or public. You can delete Stories you share to Instagram from the Instagram app.
How can I share to Facebook Stories from Ray-Ban Meta smart glasses?
You can share photos you capture with Ray-Ban Meta smart glasses to Facebook Stories. To share to Facebook Stories, ensure you’ve enabled voice interactions and connected your Facebook profile to the Meta View app.
To connect your Facebook profile to Meta View:
1. From the Meta View app, tap the gear symbol in the bottom right corner.
2. Tap Communication, or select the glasses you want to manage settings for then tap Communication.
3. Tap Connect next to Facebook.
4. Follow the on-screen instructions to connect your Facebook profile.
The Facebook profile you connect to Meta View will be the profile that is currently active on the Facebook app on your mobile device. If you switch profiles on the Facebook app, you may lose connection between Meta View and your Facebook profile.
You can disconnect your Facebook profile from Meta View at any time. Doing so will not remove any stories you have shared from your glasses.
To disconnect your Facebook profile from Meta View:
1. From the Meta View app, tap the gear symbol in the bottom right corner.
2. Tap Communication, or select the glasses you want to manage settings for then tap Communication.
3. Tap Facebook.
4. Tap Disconnect Facebook.
Here are a few examples of what you can say to share from your glasses to Facebook Stories:
- Say “Hey Meta, post a photo to Facebook” to take a new photo and add it to your story.
- Say “Hey Meta, share my last photo to Facebook” to share the last photo you’ve taken to your story.
Remember you will not be able to preview or edit media before sharing it to Facebook Stories. However, any media you share to your story will be available to view in the Meta View app. The audience for your story is determined by whether or not your Facebook profile is set to private or public. You can delete Stories you share to Facebook from the Facebook app.
How can I activate message announcement and read out on Ray-Ban Meta smart glasses?
Your smart glasses can alert you of incoming calls and message from Messenger, WhatsApp, and from your iPhone or Android phone. When you connect to a provider and have voice controls turned on, your glasses can announce who’s calling or messaging you and can also read out your messages.
To set up message announcement and read out:
1. From the Meta View app, tap the gear symbol in the bottom right.
2. Tap Communication, or select the device you want to manage settings for then tap Communication.
3. Tap Your phone, Messenger or WhatsApp, then tap the toggle next to Announce messages or Automatic message read out to turn these features on or off.
Notes: If you cannot hear message announcements when the toggle is on, make sure you’ve enabled Bluetooth permission in your phone’s Messenger app settings.
When vanish mode is enabled on Messenger, your glasses will not be able to read your messages out loud.
Use the following functions to respond to incoming call announcements:
1. Touch controls
You can use the following gestures on the touchpad to respond to calls. The touchpad is located along the side of the right arm of the glasses.
- Double-tap to answer a call.
- Press and hold to reject a call.
2. Voice controls
You can use the following voice commands to respond to incoming calls.
- “Hey Meta, answer."
- “Hey Meta, reject.”
Notes for iPhones: If you also use Siri’s call announcements on your iPhone, you may hear both call announcements, one by Siri and one by Meta. You can turn off Siri’s announcements in your iPhone settings for Siri, and you can turn off announcements on your glasses in Meta View Settings under Communication.
Messenger and WhatsApp calls may sometimes be announced as an iPhone call. To turn off incoming call announcements for either Messenger or WhatsApp, you may also need to turn off incoming call announcements for your iPhone.
How can I use Shazam on Ray-Ban Meta smart glasses?
You can identify nearby music hands-free with Shazam on Ray-Ban Meta smart glasses. You must have Meta AI/voice controls enabled in order to use Shazam on your glasses.
How to set up Shazam on Ray-Ban Meta smart glasses
To connect Shazam to your smart glasses:
1. From the Meta View app, tap the gear simbol in the bottom right.
2. Tap Connected apps, or select the device you want to adjust settings for then tap Connected apps.
3. Tap Shazam.
4. Tap Connect Shazam.
How to use Shazam on Ray-Ban Meta smart glasses
Once you’ve connected Shazam to your glasses, you can use the following voice commands to identify music around you:
- “Hey Meta, use Shazam.”
- Hey Meta, what’s this song?”
Your glasses will announce your Shazam results. You can also see your Shazam results and a log of your voice commands in the Meta AI tab.
How can I change the voice that I interact with on Ray-Ban Meta smart glasses?
You can customize the voice that you interact with on Ray-Ban Meta smart glasses by adjusting your settings in the Meta View app.
1. Open the Meta View app on your phone.
2. Tap Settings in the bottom right.
3. Tap Voice controls.
4. Tap Language and voice.
5. Tap the play button to hear the voice options. When you've found the voice that you want, tap the checkbox next to it, then tap Save in the top right-hand corner.
da troubleshooting in poi https://www.ray-ban.com/usa/c/frequently-asked-questions-ray-ban-meta-smart-glasses